In developing a communication plan to reduce mistrust in healthcare, which governance principle alongside open communication should be considered?

In the context of developing a communication plan to reduce mistrust in healthcare, incorporating transparency alongside open communication is vital. Transparency refers to the practice of being open about processes, decisions, and information sharing in a clear and accessible manner. When stakeholders (patients, healthcare providers, and the community) feel they have access to information regarding health practices, policies, and data management, it fosters a sense of trust and safety.

Transparency can help dispel misconceptions and fears by allowing individuals to see the rationale behind healthcare decisions and policies. This openness is crucial in building a trusting relationship between healthcare providers and clients, as it reassures patients that their well-being is the priority and that they are being treated fairly.

In contrast, while accountability, compliance, and integrity are essential governance principles in healthcare, they do not directly address the root cause of mistrust through information sharing as effectively as transparency does. Accountability focuses on the obligation to report, explain, and be answerable for resulting consequences, compliance ensures adherence to regulations, and integrity emphasizes adherence to moral and ethical principles. Each of these elements is important, but transparency uniquely supports the goal of enhancing communication to mitigate feelings of mistrust in the healthcare setting.